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Section 3.4
Managing Incidents
MANAGING INCIDENTS
SECTION OVERVIEW
Incident Response and Product Recall Procedures
A procedure shall be in place giving clear guidance on the response to any incident which may compromise the safety and/or legality of a product.
Incident Management Mock Exercises & Recall Logs
The incident procedure shall be reviewed and tested at least annually to ensure it is effective and records shall be kept.
Informing Relevant Organisations in the event of an Incident
Inform SALSA in the event of a product recall / withdrawal, improvement notice or legal proceedings related to the safety and/or legality of a product within 3 working days. Send a summary of the subsequent investigation to SALSA.
Food Safety Incidents Management Form
An internal form allows the systematic dealing with safety incidents to ensure all aspects of the policy and procedure are implemented in the event of a food safety incident.
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